How does an Open-shift job work?

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:52 PM by Alex C

Open-shift jobs work as follows:

Scheduling Open-shifts

  • Unlike a Fixed-shift, an Open-shift is added to the schedule without a start and finish time. Instead, you have a 'Days to complete' field that gives staff a set amount of days to complete the Open-shift
  • Allocating the rates for an Open-shift
    • A day rate will give the staff a flat rate per Open-shift
    • An hourly rate will automatically create a total rate for the Open-shift based upon when the staff clock-in and clock-out.

Click here to download the schedule import template for Open Shifts

Agency booking staff to an Open-shift

  • You can book staff onto an Open-shift as normal via the Shifts page
  • This will book them onto the date added to the schedule for this shift
  • Staff have the option in their staffarea to select an attendance date
    • This chosen attendance date will be shown on the attendance calendar tab
  • Staff will then have the full date range allocated in 'Days to complete' to complete the shift

Staff booking themselves to an Open-shift

  • You can allow staff to book themselves onto Open-shifts by first shortlisting staff to the job and shifts
  • This shortlisting will give staff access to those Open-shifts in their staffarea
  • Staff can then choose a date to book themselves onto that shift within the range of days available (Schedule date + Days to complete)

Attending the shift

  • Staff can attend an Open-shift on any date within the range of days allocated (Schedule date + Days to complete)
  • If staff book themselves onto an Open-shift they don't have to attend the shift on that day. They can still attend that Open-shift on any day within the range of days (Schedule date + Days to complete)
  • Staff will Clock-in and Clock-out of the Open-shift,
    • When they must do this depends on the parameters applied in the Job Overview.

To see more details on how staff view, book and manage their Open-shifts see: Staffarea > Open Shifts

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article