I have signed a shift off as thumbs down and/or I cant find a shift. Where is it?

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:51 PM by Alex C

A shift that has been marked as thumbs down for Payroll signoff will result in that shift not being sent to Awaiting Payment and therefore will not be included in a payroll batch for payment

This shift will skip Awaiting Payment and be set as completed.

If this was a mistake you can undo this as follows

  • Go to Jobs > Completed
  • Utilise the Search parameters at the top of the page to find the shift
  • Here you can click on the button under the Evaluate and Signoff column
  • This will allow you to readjust the Payroll signoff
    • Select the black dot to send back to Awaiting signoff
    • Select the green thumbs up to approve for payroll and send to Awaiting payment
  • Press Submit and the shift will be sent

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