Shift decline

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:52 PM by Alex C

What is this notification for?

To receive notifications for staff who have requested to decline a shift in their Staffarea > Booked jobs

Staff will also add the reason for their shift decline request:

The email notifcation received by admin will look like this:

Where do I turn on this notification?

To allow staff to request to decline their shifts from their staffarea you must go to the Job Overiew > Shift settings and options > Allow staff to request to decline their booked shifts

Can I add a custom email address for this notification?

No, the email address for this notification is the standard notification email specified in Settings > Messaging options > Email address for system notifications.

You can create rules in your email client to auto-forward to another inbox. See: Setting up email notification forwarding rules in your email client

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