Updating the default email for system messages

With the system, there are a number of automatic emails that are sent based on certain tasks that you perform or are performed automatically. These are for:

• Staff registration
• Job references
• Interviews
• Staff accounts
  • Birthdays, resetting password
• Shortlisting/inviting/applying for shifts
• Booking staff
• Staff reminders
  • Chasing missing info, Shift reminders, Missing bank details.
• Expenses
• Other
  • Housekeeping

To update the default copy in these emails:

• Go to Message Centre > Manage email templates
  
• You will go straight to the Auto tab
  
• Here you will see a list of the emails
• Click on Edit on each to review and update according to your company's own brand and tone of voice
• Note
  • You must not remove any words within [[double_tags]] as these are populated, similar to a mail merge, with the relevant details.
  • A list of available tags can be found in this article: Creating and amending email templates