Managing your booking confirmation email templates

When booking staff onto shifts the system will always prompt you to send a booking confirmation email to the recipient that will contain the following

• Job details
• List of shifts
  • Locations
  • Times
  • Rates
• Links to terms and contracts
  • You can specify what to show here when setting up the job
• Link to confirm that they have read and understood the email
  • When clicked the shift in the system is updated to reflect this acceptance

So before we begin let's make sure of the following

• You have updated the default booking confirmation template
  • Go to Message Centre > Manage email templates > Auto tab > Book staff > Edit
    
  • Click on Edit on the booking confirmation email template
  • Update as required without removing any email tags
  • Press Submit
• You have added any additional required custom booking email templates
  • Go to Message Center > Manage email templates > Auto tab
  • Duplicate the existing booking confirmation template email
  • Customise the content and press Submit
  • This will then create a new booking confirmation template in the Custom tab

See more info in the main article: Creating and amending email templates