To view and use the Live Chat Groups

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:46 PM by Alex C

  • Go to Chat in the top menu
  • Select the group to initiate the chat
  • Click a Group Chat to enter and start messaging everyone in that group
  • To see the current participants of a Group Chat click on the user icon on the right

 

Note that only staff added to a Group Chat by admin can see the group and send messages, but all admins at any time can start chatting in a group. Once an admin adds a message into a group they will then receive notifications for any new messages.

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