Automating the shift en-route process

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:46 PM by Alex C

To automate the shift en-route process to allow staff to let you now they are en route on the day of the shift

  • In the Job overview go to the Automatic Shift Reminders section
    • Add the total minutes before the shift start time to send the en-route reminder
    • Add the method of communication for the check-off reminders
  • Based on the above example the en-route process would be initiated 120 minutes before the shift
    • Staff will receive an email and an SMS. Example default SMS message
      • Staff can click the link in the SMS and email to confirm their attendance
    • An en-route button will appear next to the shift on the staffarea dashboard irrespective of whether you have or have not setup an en-route reminder for the job
  • Upon staff telling you the are en-route to their shift you will see this shift status update on the main portal dashboard

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