Ensuring staff have agreed to consents, opt-ins, terms, etc

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:52 PM by Alex C

When setting up your terms and opt-ins (See: Managing your terms, privacy statements, opt-ins and consent) you have an option:

  • Still allow staff to be paid if not set to opt-in

If this is not ticked and staff have not agreed to the latest terms or opt-in they will be flagged as red in Awaiting payment and those shifts cannot be exported until they agree/opt-in

To find out why a shift is red, look at the first column in Awaiting payment:

  • TC = Required terms not opted in/agreed
  • SC = Missing New Starter Checklist
  • NI = Missing National Insurance number
  • BD = Missing Bank details

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