Ensuring staff have a payroll number

Created by Alex C, Modified on Mon, 22 Dec, 2025 at 7:47 PM by Alex C

Before you can run a payroll you need to make sure that all staff have a payroll number. Within Staffwise when you make someone active they will be allocated a payroll number automatically, but if we have imported your staff from a previous system and some of those staff do not have a payroll number then these need to be generated for those staff.

To find out if there are staff without a payroll number and how many:

  • Go to Search staff
  • Click to expand the Contact details search block
  • Then select Doesn't have payroll number
  • Press Search

There are 2 ways to do this allocate a payroll number:

  • Change staff to any staff status other than active and then change back to active, thus allocating them with a payroll number.
    • To change a staff status go to Staff profile > Main details (tab) > Contact (tab). Then on here, you can see a dropdown for Staff status. When changing a status it will ask you to add a reason for the change so others are aware.
  • If there are quite a few without a payroll number you can ask support to allocate them for you.

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