Staff cannot login to the Staffarea

Here are some pointers to get them logged in:

Incorrect login page

Occasionally staff may stumble across the admin portal login page and be trying to log in here instead. Please ensure that they have /staffarea included in the URL.

Failed attempts to login to the main portal will produce the following dialogue that is directed at your event and field staff informing them that this is not their login page and to click the link to go to the staffarea login

Reset their password

There are two ways to reset a staff profile password

• Staff can use the forgot password link on the staffarea login page
  
• You can reset their password in the main portal
  • Go to the Staff Profile
  • Go Main Details > Contact tab
    
  • In the first column you can add a new password