Cannot login to the main portal

When attempting to login to the admin portal with an incorrect password you may see this dialogue as is to inform your field and event staff that might be trying to accidentally login to the main portal instead of the staffarea:

Here are some pointers to get you logged in:

Incorrect login page

Please ensure you are trying to login to the admin portal and not the staffarea.

View your password to ensure it's correct

You can click on the eye icon next to the password field to view the password.

This can be useful as some browser auto-fills may populate with older passwords.

Reset your password

Click on the forgot password link to create a new password.

We recommend using this in conjunction with viewing the password in the password field when you attempt to log back in to ensure that the new password has been saved correctly in the browser if you use auto-fill.

Login disabled