Staffwise won't automatically send out a job alert email to staff notifying them of a new job added to your job market. The reasons for this are:
- The job roles might not be relevant to all staff in your database
- The location of each shifts might not be within travelling distance of all the staff in your database
- Staff that receive job alerts that don't relate to them occasionally consider those emails as spam and will mark them as spam or unwanted
- Should this happen this will restrict emails from being sent to this person again
- The email addresses in Staffwise will be marked as bounce
- You can reset a bounce status on their profile. See: https://staffwi.se/user-guide/faq-s/messaging#a902
Therefore when you publish a job to the job market the best practice is to ensure that those staff being notified are suitable:
- After publishing a job to the job market the system will prompt you to search for staff within a given radius of each published location.
- You can also choose to search as shown here on the shifts page
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- See Publish article for more details about publishing and searching for staff
- You can also apply more filters on the staff search page to further ensure the list of staff is suitable and capable
- You can also choose to search as shown here on the shifts page
- Once you have a list of suitable staff for this job you can contact them in one of three ways. Each of the following methods will prompt you to email the staff:
- Email / Text
- This would be an open email to staff that wouldn't be directly linked to any particular job.
- Invite / Shortlist
- These options would ask you to select a job or jobs and therefore would include job and/or shift information
- Email / Text
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