Staff have confirmed all their shifts but the confirmation badge is still set as red

Typically when staff have confirmed all their shifts the following confirmation badges will be green. Here we can see the following staff have 4 shifts and all 4 are confirmed and the badge is green:

The following can also be true:

Whereby all the shifts are confirmed but the badge is red.

If we click to expand this block to see these 4 shifts we will notice that one has a booking status of Provisional with a red dot to the left:

This provisional status is a booking status that has been defined not to be recognised as a booked status. This enables this shift to remain on such things as the Job Market until the shift is set to a status seen as fully booked.

We can see and manage which statuses are seen as booked in shift statuses as follows:

• Go to Settings > Shift options > Shift statuses > Edit. 
• Here we can see which statuses are recognised as the shift being fully booked
  
  • Some statuses such as Provisional and Awaiting confirmation will always be seen as not fully booked
  • Custom statuses can be added so you can determine whether or not the status is seen as fully booked
    

You can therefore set the confirmation badge to green as follows:

• Go to Options > Change booking details
  
• Change the booking status to a status that is seen as fully booked for that shift